Privacy Policy
Last updated: October 7, 2025
This Privacy Policy describes how Momsandpops collects, uses, and discloses your personal information when you visit or make a purchase from https://Momsandpops/.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated version on the Website and adjust the "Last updated" date.
How we collect and use your personal information
To provide and improve our Services, we collect personal information from various sources as described below. We may use your information to communicate with you, process orders, and comply with laws and regulations.
We must comply with legal obligations, ensure that everyone follows our rules, and protect our users and our business.
Personal information we collect
Information you provide directly:
• Contact information (name, address, telephone number, and email address)
• Order information (billing/shipping address, payment confirmation)
• Account information (username, password, security information)
• Customer service communications
Automatically collected information:
We automatically collect certain information about your use of our Website through cookies and similar technologies (device, browser, IP address, and usage analytics).
Information from third parties:
We may receive information from vendors, service providers, or social media platforms that assist us in managing the Website and Services.
How we use your personal information
• To process orders and provide products or services
• To send account, order, or policy-related communications
• To provide customer service and support
• We use your information for marketing and advertising purposes, but only when permitted by law. This helps us show you things that may be of interest to you
• For fraud detection and security purposes
• To comply with legal and regulatory obligations
Cookies
We use cookies and similar tracking technologies to improve the user experience, perform analytics, and personalize content. You can manage cookies via your browser settings, but disabling them may affect the website's functionality.
How we share personal information
We may share personal information with:
• Service providers and vendors who support us with various activities
• Business and marketing partners
• Affiliates within our corporate group
• Government authorities or regulators when legally required
We keep your personal information secure and do not share it without necessity or a legal basis.
Third-party websites and links
Our website may contain links to other websites that we do not control. We are not responsible for the content, privacy policies, or practices of these websites. Read their privacy policies before providing any personal information.
Children's information
Our Services are not intended for children, and we do not knowingly collect personal information from children.
If you believe your child has provided us with personal information, please contact us so we can delete it.
Data security and retention
We take measures to protect your information, but no system is completely secure. Therefore, we cannot guarantee absolute security.
We only retain your personal information as long as necessary to comply with legal, contractual, or business obligations.
Your rights
Depending on your location, you may have the following rights:
• Access to, correction of, or deletion of your personal information
• Request for data portability
• Restriction of or objection to processing
• Withdrawal of consent
• Filing a complaint with a data protection authority
To exercise your rights, you can contact us at info@Momsandpops. We may need to verify your identity before processing your request.
International users
Your personal information may be transferred to, stored, and processed outside your country of residence, in accordance with applicable data protection laws.
Contact information
• Store name: Momsandpops
• Legal name: Momsandpops
• Store address: Unit 2A, 17/F Glenealy Tower, No.1 Glenealy Central, Hong Kong, Hong Kong 999077
• Email: support@momsandpops.com
• Telephone: +852 5808 1407
Customer service hours
Our customer service team is available:
• Monday to Friday: 09:00 – 20:00 CEST
• Saturday and Sunday: 11:00 – 18:00 CEST
We generally respond within 1–2 business days.
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